HomeHotels2,700 Booking.com employees learned about layoffs from video

2,700 Booking.com employees learned about layoffs from video

Booking.com CEO Glenn Vogel fired 2,700 support staff via video message. The reason for this decision was the reorganization – in six months their duties will be outsourced to Majorel. The staff who fell under the reduction were offered to get a job in this company.

“At the same time, when they were dismissed, they did not leave guarantees of severance pay. They can be hired by another company, transferred to another country, or have their wages cut,” writes Sekret Firmy.

On February 10, Booking.com announced that it would outsource almost all customer service operations. It is planned that 12 out of 14 customer service centers will be taken over by Majorel. Two centers – in Amsterdam and Manchester – will remain with Booking.com.

As a result, nearly 3,000 employees will lose their jobs if they do not move to Majorel. Most of those who accept the transfer will receive a six-month contract. What awaits those who refuse is unknown.

“Many employees are afraid they will lose their severance pay or that the firm will bounce workers from one client to another and try to force them to work in other countries for lower wages,” the publication notes.

We add that this will be the second massive layoff at Booking.com in 2 years. In total, 4,000 people have been fired from the company since the start of the coronavirus pandemic.

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