A resident of the UK, who bought tickets from the low-cost airline Jet2, accused the airline of discrimination after compensation for a canceled flight was sent to her husband, not to her. It is reported by The Independent.
According to Caroline Cartwright, she bought two tickets for a flight from the Spanish city of Malaga, where she was visiting her sister, to Birmingham. However, arriving at the airport with her husband Paul (Paul), the woman found out about the sudden cancellation of the flight.
The couple bought a ticket from another airline and returned to the UK on the same day, having agreed with Jet2 about compensation. Caroline’s husband received a check for the return of funds from the low-cost airline six weeks later – the British woman, outraged by the incident, accused the airline of sexism.
“Jet2 violates my rights, it just pisses me off that a huge airline is still living in the last century,” Caroline explained. The woman claims that her name was indicated on the itinerary receipt, she also paid for the tickets and, among other things, subsequently communicated with representatives of the airline about a refund.
Representatives of the low-cost airline explained that both spouses filled out a compensation form at the airport, but during the processing of applications, Paul Cartwright’s statement came across first.