With the return of tourists to Turkey, hoteliers will have to deal with new problems left to them by the pandemic. In particular, with the “reverse migration”: during the coronavirus, seasonal workers retrained from tourism back to agriculture, and the search for staff returns to serious difficulties. However, top management also has its problems, the demands of investors are higher than the production of specialists. As a result, there is no one to work with and no one to manage the new hotels. In addition, this situation threatens tourists – primarily by reducing the quality of service.
“The problem of employment is the most important topic in the industry,” said Emre Naryn, chairman of the hotel board of a Turkish resort. According to him, during the pandemic, seasonal workers left tourism and turned to agriculture. “During the pandemic, there was a reverse migration in the Antalya region. Many have given up seasonal tourism earnings and moved to a more permanent agricultural sector. Now we have problems with hiring staff. This led to the search for foreign employees. Many hotels in Turkey have staff from all over the world, ”he added.
This is the situation with hotels, “newcomers” are also faced with the problem of a lack of managers. “Hoteliers who want to invest more in the hotel are facing a shortage of staff. The tourism sector is still very young, active demand is the result of the last 35-40 years. But the required number of graduates who satisfy the appetites of our investors, our universities still do not graduate, “said the Turkish expert.
According to him, this may lead to the fact that hotels are forced to hire people with little experience. Hoteliers do not refuse to build hotels, they want to do more but can not find staff. As a result, they are forced to hire people with little experience. This has consequences that are incompatible with the quality of Turkish tourism that has made it popular. An educational structure must be created that will take its place in the Turkish economy. We must do this to maintain our place among other resort countries. If we let it run wild, it will cost us dearly, “said Mr. Naryn.