Losing luggage can be a major stress for a person flying on vacation. It is unlikely that anyone wants to be left without a swimsuit, underwear, and change of clothes after arriving in another country, but such cases do happen, and nothing can be done about it. Those who are faced with the loss of luggage, fall into a stupor because they do not know what they need to do. Instructions – in the material “DIP“.
Make sure your luggage is lost
First, check if you are standing at the right baggage claim. Quite often it happens that at large airports passengers confuse tapes and flight numbers, and this is normal. If you are sure that baggage is being claimed from your flight on the belt, wait until the end of the baggage claim. Carefully check if it is on the tape. If the issuance has already ended, and you are sure that you have not missed your suitcase, contact the airport staff.
Find the right stand
You can contact the airport staff to help you find the counter where you check in your lost luggage. It is important not to leave the baggage claim area until you have filled out a special form. Otherwise, the airline will not be responsible for your suitcase.
At the counter, you will be asked to fill out a lost luggage report. Specify all the information in detail, up to the address of your hotel. This is useful for the airline, as it will deliver the luggage directly to you. Also in the act, it is necessary to describe in detail your luggage and everything that is in it. An inventory of the contents will come in handy if the suitcase is lost. As a rule, at the counters of lost baggage, passengers are given a kit with essentials: personal hygiene items and a T-shirt. After that, go to the hotel. As a rule, airlines deliver lost items themselves, but they may also ask you to come to the airport. The airline has 21 days to find the suitcase.
Buy what you need and keep receipts
Keep receipts for all purchases you make until your suitcase is delivered to you. In the future, you will be able to ask for compensation from the airline if you provide checks. Most often this is decided individually, but usually, the carrier pays 100% compensation for personal care products and 50% for clothing.