The “dream vacation” that hundreds of tourists hoped to spend at the Spanish resort turned into a nightmare. The reason is an “attack” on the hotel by thousands of “cockroaches and ants”, as the affected tourists complained to the NY Post.
As one of the victims said, they paid almost 9,000 dollars for their 10-day family vacation, but had to flee because the hotel is “infested with thousands of cockroaches and ants.” It is about the hotel Beatriz Playa and Spa in the resort of Lanzarote, the publication explains. The tour was purchased and arranged through tour operator Jet2. But instead of the expected relaxation, the tour brought horror.
“It was psychologically devastating. I would like this trip to never happen at all,” the tourist complained. On the fourth night of the vacation, her son Perry noticed cockroaches in the resort’s entertainment area, she said. Moreover, he said that there are quite a lot of them. Then the invasion of insects at the resort began on a full scale: tourists met them literally in crowds and everywhere – in the toilet next to the entertainment area, in their rooms, another tourist assured that he saw cockroaches in the kitchen as well, and as a result, tourists refused to eat in the hotel restaurant. Frightened tourists refused to sleep in the rooms due to the invasion of insects, and after calling the hotline, they were offered to move to upper rooms – but there were only more cockroaches. By the end of the week, ants had joined them.
“As a result, we stayed at the resort for a week and were going home, paying another $300 for a return ticket. The weather in Great Britain was disgusting, but I was so glad that there were no such damn bugs anywhere,” said the tourist. She added that the tour operator offered them a new place to stay, and also assured them that he had spoken with the hotel and that the insects would be eliminated there. “However, I did not see anyone coming,” the tourist added.
“We didn’t see any action from the hotel, although it was obvious that there were hundreds of these insects. No one even tried to do anything,” laments the indignant tourist. As the representatives of the publication assure, there was no comment from the hotel.