Anyone can accidentally break something in a hotel room. How to behave in this case and whether to pay – in the material “DIP”.
What exactly should not be done is to hide the breakdown and move out sooner, until no one noticed. It is better to immediately tell about what happened to the hotel and apologize. Most customers are ready to go to the meeting. It is unlikely that the guest will be required to pay damages for broken old furniture, broken glass or lost towel. As a rule, the hotel budget includes a certain amount for such situations. In addition, hotels value the loyalty of guests, and if the damage is minor, most likely, will not write off money for it. Especially in expensive hotels, because it is more profitable for them not to conflict and not to lose a regular customer.
However, if the damage was caused by the guest on purpose, for example, after a drunken party, there is nothing left of the room, guests will have to pay. This often happens in inexpensive hotels. At the same time, you can discuss the circumstances of the pogrom and try to agree on a smaller amount of payments. In some hotels, guests may be required to pay for the room for the entire period during which it will be renovated. Therefore it is better to behave in rooms accurately and not to destroy hotel property.