A young British couple spent £2,218 (≈₴115,000) on a 10-day “all-inclusive” holiday in Crete, only to experience what they called a “holiday from hell.” Instead of luxury and good service, they were met with dirty rooms, moldy sunbeds, and food that “looked like dog food.”
From “Dream Hotel” to Shocking Reality
24-year-old Erin Wells and 25-year-old Jordan Evans booked a four-star resort through easyJet Holidays to celebrate their birthdays. Online reviews looked promising, but reality was very different.
According to the couple, the buffet served “unlabeled meat at room temperature,” and nothing looked fresh or appetizing.
Disappointed, they decided to eat outside the hotel, spending an additional £600 (≈₴31,000) — even though their stay was supposedly “all-inclusive.”
Mold, Dirty Pool, and Flooded Bathroom
The problems continued. The pool was murky, the sunbeds were covered in mold, and no one seemed to clean the area. Erin admitted she never went into the pool during the entire stay.
In their room, water leaked from the shower, flooding the floor. Later they discovered many other guests had the same issue.
“A Holiday from Hell” and Health Hazards
Erin described the experience as “a complete disaster,” calling the hotel a potential health hazard. She added that online photos and reviews were misleading and did not reflect the real conditions.
A representative from easyJet Holidays said the company had contacted the couple to investigate the matter with their hotel partner.
How to Avoid Fake Hotel Reviews
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Be skeptical of overly positive reviews. They might be fake.
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Look at real guest photos. They show the truth.
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Check review dates. Outdated reviews can mislead.
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Compare multiple sources. If descriptions differ, be cautious.
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Pay attention to details. Cleanliness, maintenance, and room conditions matter.
Careful research before booking can save your dream vacation from turning into a nightmare.
