Airports across Asia are facing widespread disruptions, with dozens of flights canceled and hundreds delayed. The worst situations are reported in Bangkok, Kuala Lumpur, and Jakarta, while other regional hubs are also affected. Travelers are advised to check flight statuses regularly and prepare for possible schedule changes.
According to local media, airlines including Saudia, KLM, Hainan Airlines, Garuda Indonesia, Air Japan, PAL Express, and SpiceJet have faced “operational issues” and congestion in air traffic. Analysts note that such disruptions are becoming more frequent due to high passenger volumes and staffing shortages after the pandemic.
Experts recommend staying calm, planning transfers with extra time, and keeping airline contact details handy for quick communication.
Passenger Rights During Flight Delays in Asia
Passenger rights are governed by international agreements, such as the Montreal Convention, and by each country’s local aviation laws. When a delay is caused by the airline, passengers are generally entitled to:
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Information about the cause and duration of the delay.
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Free drinks and meals depending on the waiting time.
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Hotel accommodation and transfer for long delays (6–8 hours or more).
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Free phone calls or messages.
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A full refund or rebooking in case of flight cancellation.
Regional Differences
Thailand: drinks and meals for delays over 2 hours; hotel and transfer after 6 hours. From November 20, compensation increases to 1,200 THB for delays over 5 hours and 1,500 THB for cancellations.
Vietnam: drinks after 2 hours, meals after 3; hotel stay if delay exceeds 6 hours by day or 4 by night.
Indonesia: compensation from IDR 300,000 to 750,000 for delays over 4 hours, plus free meals.
Malaysia: passengers are entitled to meals, drinks, calls, and accommodation; in case of cancellation — refund or rebooking.
China: airlines must inform passengers, provide food and drinks, and may owe compensation if responsible for the delay.
Japan: rules vary by airline, but most provide meals and drinks during long delays; cancellations entitle passengers to a refund or rebooking.
South Korea: airlines must provide meals, drinks, and compensation for delays caused by the carrier, under consumer protection law.
Practical Steps for Passengers
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Keep all documents: tickets, boarding passes, and receipts.
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Request written confirmation of the delay and its reason.
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Check your flight status via the airline’s app or website before leaving for the airport.
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Ask for your entitled services — meals, drinks, or accommodation.
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Speak with airline staff to clarify your options.
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Review the airline’s “Passenger Rights” section online.
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If assistance is refused, contact the local Civil Aviation Authority or Consumer Protection Office.
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Consider travel insurance that covers delays and cancellations.
DIP Reminder
Asian airports are currently experiencing high traffic loads. Travelers should plan for flexible itineraries, allow longer layovers, and have travel insurance in place. This preparation can save both money and peace of mind during travel disruptions.
